Last updated: 2026. This policy explains, in plain language, what data MediTravel Solutions Pvt. Ltd. ("MediTravel", "we") collects and why.
1. Information we collect
To arrange your care we may collect: your name and contact details; your country of residence; medical reports, scans and history you choose to share; travel and visa details; and messages you send us on WhatsApp, email or our forms.
2. How we use your information
- To provide a medical opinion and connect you with the right specialist.
- To prepare treatment plans, cost estimates and visa-invitation letters.
- To coordinate your travel, accommodation, admission and follow-up.
- To communicate with you about your enquiry and care.
3. Sharing your information
We share your details only with the doctors and hospitals involved in your care, and only what is necessary to treat you. We do not sell your data. We may share information where required by law.
Reports and scans you send are used solely to help plan and deliver your treatment, and are shared only with the clinicians on your case.
4. Data security
We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so we encourage you to share sensitive documents only through the channels we provide.
5. Your rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, at any time. Contact us and we will act on your request promptly.
6. Contact us
Questions about this policy or your data? Reach our team on WhatsApp or by phone at +91 84606 07500, or visit our contact page.
This document is a general template and should be reviewed by a qualified legal advisor before publication.